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My Dad’s account is blocked because he is abroad

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Archived post from September 26, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 26, 2013
My Dad is abroad and has been locked out of his hotmail account. He tried the text verification but it didn't work. He really needs to access emails because of work. PLEASE HELP ASAP!!!!
Please note I am trying to help him from the UK and he only has a mobile to communicate.

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