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My computer automatically upgraded to the new Windows and now I cannot receive any new e-mails. What can I do. Can I refuse this upgrade?

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Archived post from October 22, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 22, 2013
I went to check my e-mail and found that it has not received any new e-mails for a couple of weeks. I think it is because my computer automatically updated to the new Windows. How can I keep my old e-mail address and continue to receive e-mails there. I can still receive e-mails on my ipad at this address. Help Please.

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