Hotmail

MS (outlook.com) NOT recognizing the created user (created under own domain name through MS Live Admin Center) ; how can this be fixed?

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Archived post from August 27, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 27, 2013
Hi - Help Please ! - I 'manage' my own domain through MS Live Admin Center - One of my created users/outook.com accounts has NO access ; it is not a password issue ; MS seems to NOT recognize the created user ; how can this be fixed?

As I am migrating previous emails I need to retain and use the user email address (which is currently not being recognized) ?!?

All other created users/outlook.com accounts within the same domain are fine ; it is just 1 particular created account

# Just noticed that when i go to 'edit' the created user in the Live Admin Center that it shows the following info

Created: Wednesday, December 01, 2010
Mail status: Enabled
Inbox active: No

(All the other users/email accounts I created today show todays date ; this is the only one showing a previous date) ?!?

Hence how to get this Mail user active ?

Thanks

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