Hotmail

Missing displayname in the “From” address of outgoing emails

Unanswered 0 answers

Archived post from March 29, 2014. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Mar 29, 2014

Hello,

I have a Microsoft account with the related ....@live.com email address. I use this mail-box from my Windows Phone and from my home PC (Outlook2010 with Microsoft Office Outlook Hotmail Connector).

I created a send-only account for my other email address. I specified all the necessary information, mail address, display names, and the outgoing (SMTP) server information given by my email provider. I defined this send-only account as the default "From" address for my outgoing emails.


When I sign-in to my Microsoft account and send emails directly from the mailbox, all the outgoing emails are OK, the "From" address is the following:

"Displayname <*** Email address is removed for privacy ***>".

When I send emails either from Outlook2010 or from my Windows Phone, the "From" address of the outgoing emails contain only the "<*** Email address is removed for privacy ***>" and the display name is missing.

I would be very glad if somebody could help me, where and how I can make those settings that are necessary to show the display name beside the mail address in the outgoing emails.   Any help would be greatly appreciated

Regards,

BI

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