Hotmail

Missing Archieved Email

Unanswered 0 answers

Archived post from October 2, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 2, 2013
Hello,
I've had to go back into my e-mail and get access to a few older emails from years ago.
My is email is originally Hotmail that was transferred to Outlook with the upgrade.
I'm looking at an e-mail dated April 2011 that I need.
Within that thread, of that e-mail correspondence, there is an e-mail I send that has been redacted and says in blue:
This message has been archived. View the original item
When I click the "View the original item" it can't load the link.
I've been looking to see if anyone else has had the same issues but I don't see they have.
I've never created an "Archived folder".
When I click a completely different e-mail to Archive it to see where it goes Outlook.com prompts me to

"Setup message archiving
Tidy up your inbox with Archiving. Move messages into a pre-selected folder with one click.
"

I haven't set-up anything. Whats is going on? Where is that e-mail!!!
I can't find that e-mail on its own. Its always comes up as a grouping of every other correspondence I've had with that person.
How do I get to that particular e-mail I sent. I really need it!!!

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