Question asked on Aug 7, 2013
Every time I try to sign in to my Hotmail account or am forced to sign in after a few hours of inactivity (a new problem since Friday) I am told that I need a pin/code (also new since Friday) to protect me from hackers. I generate the pin by clicking
next, pick it up from my office email enter the pin/code and it tells me it is the incorrect pin/code. It also tells me that I have just a few days to straighten this out before I lose access to my account, but when I go to the help area can find no article
and of course there is no longer phone support for subscription service. So I am kind of stuck with an addional factor of authentication (the pin) that I did not ask for, a clock that is at 3 days left for me to enter a correct pin and about a dozen incorrect
Microsoft generated pins. Anyone have a solution to this dilemma? And why don't I get to generate the pin?
Write an answer