Hotmail

mail from my organization went to outlook.com junk

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Archived post from July 24, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 24, 2013
My mail domain eblmail.com for my organization, all went to hotmail/outlook.com junk folder.

It is impossible I'm expecting my 500+ users call/inform customers/recipient check your mail at Junk folder. 99% mailbox user won't check junk folder.

My IP NOT in mxtool black list, the full header message show SPF pass, DKIM pass, but still for outlook.com still goes to junk folder.

Yahoo.com and GMail no problem, all went to inbox straight away. Why only outlook.com act separate way?

Please don't tell me add safe list at outlook.com.  impossible you can expect all recipient do that!!!

Please come out a concrete solution. Thank you


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