Hotmail

lost second redeem code

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Archived post from October 23, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 23, 2013
I just purchased 2 Surfaces, a Surface 2 and a Surface Pro 2. I got 2 redeem codes, and when trying to use the second one i got no response from the web page. I checked the terms and could see that you are only allowed to have one per account, but when i tried to apply the code to a second live id, i got an error saying it had already been used. 

As a result it appears that the code has been "swallowed" by the system, how can i get it back, as it's 200GB for a year i'm keen not to lose this benefit.

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