Hotmail

Lost emails hotmail.com (Outlook 2013)

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Archived post from September 13, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 13, 2013
Two days ago, I tried to log into my www.hotmail.com account using the same password that I have used for years and it said that the 'Password is incorrect'. I then followed the instructions after clicking 'Can't access toyr account'and created a new password for my account. When I logged into my account using this new password all of my emails were missing. Every single one.

Please can someone urgently assist me with recovering my emails? I am on Outlook 2013, but only use it online.

ps. I have tried the method that was suggested to 'undelete' deleted messages, to no avail.

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