Ask a question
Hotmail

Lost access to my email after changing primary alias

Unanswered 0 answers

Archived post from September 13, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 13, 2013
Hi,

I have been using Hotmail for many years and switched to outlook.com a few months back. Unfortunately the email I used is more often the hotmail alias and therefore I decided to change my primary alias back to hotmail

Big mistake. I lost access to my account and now receive the "We're updating your inbox" error for hours. Please help. I really need this fixed.

Regards,
Jorge

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

changing email primary alias and then deleting original email primary — MODERATORS PLEASE DO NOT LOCK THIS THREAD BEFORE I GET ANSWERSep 12, 2013 email primary alias changing and deleting — MS moderators keep locking the thread but never replying to message formSep 11, 2013 Email – Changing Primary Alias – What happens to former primary alias?Sep 9, 2013