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locked out of my MS Live account

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Archived post from September 16, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 16, 2013
Can someone please help me??I have been locked out of my LIVE account for 2 days and I'm simply going around in circles trying to have a password reset. You're asking me information about the account that I simply don't remember - previous passwords, emails I've sent, email addresses of people I know??? Why would I remember this stuff when it's all automatically at my finger tips when I can access my email. I leave myself signed in so I don't have to remember the password. There is no way of talking to a human being and people are just fobbed off in a system that works against the customer. Please send me a temp password to my hotmail account so I can access my LIVE email. This is ridiculous!!

Regards,

April

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