Hotmail

live.com account (Parent) unable to be used in Family Safety Filter

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Archived post from October 10, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 10, 2013

Hello,

I have two microsoft accounts that were linked before Microsoft unlinked the accounts.  I used one of them for Family Safety on several pc's with 3 child accounts and an additional parent account. 

I purchased a Windows Phone but was unable to setup the Windows Phone with parental controls.  The MS support rep got it working but the child account is now linked to my second microsoft account.  My problem is that now I cannot use the second account to login to Family Safety filter on any pc.  I want to move all the child accounts and family safety to my second live account but it seems the account does not have that capability.

All of the pc's are Windows 7.

Thanks

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