Live.ca account

Unanswered 0 answers Asked Sep 9, 2014

Archived post from September 9, 2014. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 9, 2014

My husband and I purchased 2 new laptops both with Windows 8.1

We both have live.ca email addresses

There is a message indicating we need to verify your identity on this PC

When my husband tried to do this instead of using his current hotmail account *** Email address is removed for privacy ***

it was using a very old inactive one not used in 10 years. Now his *** Email address is removed for privacy *** account is not accessible.

please help us with this

Maryanne

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