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junk mail keeping mail there after I delete or move

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Archived post from October 3, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 3, 2013

Yes this has been happening the last 24 hours, I have cleared my cache, turned on and off my computer, etc.

 

my contacts are going into my spam/junk account, I don't know why. I move them into my not junk and they go back into the inbox, but minutes later they are back in the junk folder.

 

Please make this stop.  Thank you.

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