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I’ve lost my emails after renaming my account

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Archived post from September 20, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 20, 2013

please can you help I've lost my emails after my account was renamed to Outlook.com. I didn't click a link at all or was asked if I wanted to rename it.

 

I couldn't get into the account from last Tuesday 10 Sept. I was redirected to Outlook.com. When I finally got into the account it was empty.

 

How do I get my old emails back please?

 

This is not great and seem to be loads of people in this situation.  

 

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