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‘It looks like someone else is using your account’ – Recovery Problems

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Archived post from August 30, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 30, 2013
Hi, I've recently encountered a problem with my email account. After attempting to log in the other day, I was denied access because 'it looks like someone else might be using your account.' I've tried and failed quite a few times to recover my account, what can I do next?

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