Hotmail

Increase users on Outlook.com custom domain

Unanswered 0 answers

Archived post from October 1, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 1, 2013
Hello,
 
I want to increase the number of users on my Outlook.com custom domain account.
First, when I signed up for the service I was promised 500 users and only given 50.
 
The following text appears on my sign-in landing page:
Need more accounts? You can have more accounts for free. Contact support to make this request.
I have contacted support and they sent me back here, to this community support page, to get the support I need. I've browsed some responses to the same question and it seems the admins are being cagey and responding to similar requests by telling people to sign up for a different service.
 
This is not an acceptable answer. Outlook.com clearly advertised the possibility of creating up to 500 free accounts on this service.
Best

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