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Hotmail

IMAP Won’t work

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Archived post from October 3, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 3, 2013
Hi There,

I've just setup a custom domain, and am trying to connect via IMAP in Outlook 2010, and it keeps asking for username and password to connect to imap-mail.outlook.com

I can't for the life of me get it to accept the correct username and password.

However, when I check online, it says the email is not active.  I've set the MX records exactly the same as my personal email address, and it simply will not work.

Is there something I'm doing wrong?  Does IMAP not work on custom domains or something?

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