IMAP error 10 when trying to access Outlook.com from TB

Unanswered 0 answers Asked Sep 30, 2013

Archived post from September 30, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 30, 2013

Hello,

after migrating from POP to IMAP, I cannot access one of my live accounts from thunderbird client.

Both live accounts were changed from POP to IMAP, using imap-mail.outlook.com, IMAP/SSL/993.

One account works fine, for the other one the IMAP server returns:

on IMAP-login. I double-checked the password against the still working POP configuration. I double-

checked settings for any differences to the account working fine with IMAP.

I have Thunderbird logs that show two authentication types failing before TB gives up.

Both accounts can still be accessed via POP or web.

A similar issue was already reported here.

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