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How check for an old deleted email

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Archived post from October 20, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 20, 2013
Hello all,

My insurance company has told me that they sent me an email on the 10/08/2013 at 22:27 (uk time).

Due to the unique way outlook is setup, instead of not showing me junk mail, they still display it. Unfortunately for me it doesn't look like i can go back and check if i received an email at that date/time as they get auto deleted.

Is there a way that I can check or get M/S to check if an email came through around that time on that day?

P.s. I can't believe the poor level of M/S C/S on their live chat. This doesn't seem like a hard question to answer.

Kind Regards

Ashley

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