Hotmail

Hotmail account not ready due to incomplete Family Safety setttings

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Archived post from July 23, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 23, 2013
Our family has 3 computers running Windows 8. We all have Hotmail accounts. But my daughter can no longer use hers on any of the computers because she gets the dreaded: "Your account is not ready It looks like your parent hasn't finished setting up the Family Safety settings for your account. Click "Go to Family Safety settings" to finish the process and get into your account." message. 

When she clicks on the "Go to Family Safety settings" button she just gets a white blank page. We have disabled then removed Family Safety from all computers and remove all users including  the Primary Parent from Family Safety yet the problem remains.  

My daughter's Hotmail address is *** Email address is removed for privacy ***. Please fix as she needs her email for school.

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