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Archived post from June 6, 2017. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jun 6, 2017

Hi there

I am trying to unblock my account - *** Email address is removed for privacy ***

I made this email account when I was younger and used it for a long time but I have not used this account for years and when it asks me the verification questions (last sent emails/email subject lines etc) there is no possibility that I can remember these details. And then it deems that my account is to be remained blocked.

Surely there can be another way I can verify my account?

Please help me as I am desperately needing to access this account.

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