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Hotmail Access Problems

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Archived post from November 12, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Nov 12, 2013
Dear Community,

I can't sign in to my hotmail account. When I try, I am sent to a screen with a red horizontal top bar that says "Account Suspended". This screen asks me to enter my country, which I do. The screen then asks me to input a complete credit card number, security code and "expiry date". 

I didn't fall for this obvious scam but I do need to get back into my hotmail account. I have requested and received several single use codes from Microsoft, inputted them but have had no luck thus far.

Please provide your suggestions and thank you in advance!

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