Hotmail

Help: I am desperate

Unanswered 0 answers

Archived post from September 19, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 19, 2013
Hi there, 

I am hoping that you can help. 
The account that has my security info is one I haven't accessed since high school (about 15 years ago.) 

As a result, I cannot access it to get any security codes. (FYI, the security codes that I had texted to me did not work.) 

I cannot remember enough about this old account (e.g. the password) to get into it, access codes, answer the questionnaire, etc!

I managed to change the security address to my new work one, to have a code sent there. 

Then I find that the change over will take a month, and I am to be locked out of my email for a month. 


PLEASE HELP, PLEASE?! 

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