Hotmail

Having Problems logging in

Unanswered 0 answers

Archived post from July 19, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 19, 2013
I was checking my email on my phone (using the mail app on my android phone) and was responding to an email. The person I was emailing was replying immediately. However, after a while I didn't get a reply from them and when I checked my email application again I saw that the email I was trying to send was in my Outbox folder. I tried sending it a couple of times but it didn't work. So I decided to use the browser on my andoroid phone. I had used the browser on my phone before so I knew that it worked. However, this time when I tried to login I got the message saying "Sorry, it looks like there was an error. Please try again." So I tried again a couple of minutes later and a hour later as well. However, I still got the same message. I then tried using my laptop to sign in and I got the message "Sorry, there seems to be a problem with Outlook right now". I tried signing in with different browsers (Safari, Firefox, Chrome) and nothing worked. I have cleared my cache as well and it still doesn't work.
Interestingly this is my @hotmail.com account that isn't working. When I tried logging in to my @live.com account, it worked and it was fine. So I asked my brother to sign in on my laptop using his @hotmail.com account and it worked. I can access my calendar and my skydrive, however, I am unable to access my outlook and my Contacts (People). 
Any suggestions as to what could be wrong and how I could fix this problem? Thank you.

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