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Facebook chat not working with built in outlook messenger / Lumia 620

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Archived post from August 5, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 5, 2013
Hi I have an account *** Email address is removed for privacy *** and have connected facebook to it. All the permissions has been given to the app in FB and in the live.com account. But i cannot see my FB online contacts in the built in messenger. i noticed I cannot enable the facebook chat ON button. As a result the integrated messenger on my phone (lumia 620) is also not working. Please provide a solution. I have created another outlook.com account and still not able to use the chat.

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