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Emails on hotmail from 5/2016 back to 2009 have disappeared.

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Archived post from July 19, 2016. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 19, 2016
In mid-May all my emails disappeared from 5/16 back to 2009. If I search individually for them I can find them fo read, but then they disappear again. I deleted account and reinstalled and anything from May forward is ok, but nothing from that black hole.  I launched Outlook and all my old emails are there.  However, I wish to access Hotmail.

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