Hotmail

Email hacked, security settings changed. Pending for 30 days, unable to cancel.

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Archived post from August 10, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 10, 2013
My email account was hacked and the security settings were changed.  Now, another email account of the hacker (*** Email address is removed for privacy ***) has been established to change security settings in the future.  That change is pending until Sept 4.  I cannot cancel the change, because an old alternate email account (*** Email address is removed for privacy ***) used in the cancellation process was closed long ago.  So, I am sitting on a time bomb unless I can get this pending change to the “Recently Updated Security Info” screen changed.

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