Hi,
My Desktop application has stopped signing in, possibly (or not related) since I updated my dev machine (a different machine) to Windows 8.1 RTM.
I've checked the 3 certs are in place and valid. On this machine the Windows Store (Metro/ Modern) Skydrive App is working correctly as is the web site. On the Windows 8.1 machine, everything is also working correctly there too.
Looking at the log files - I'm happy to post them in a private area -
From SkyDrive.exe.reg log file - lots of this error repeating.
09-14-13,07:23:03.800,1f1,18b4,0,AUTH,authplatformhttprequest.cpp(124),0,0,ERR,Request failed with status code of 500, marking as network error,
09-14-13,07:23:03.800,1f2,18b4,0,AUTH,oauthprofile.cpp(216),0,0,ERR,Failed making HTTP request: DRX_E_AUTH_NETWORK_ERROR,
09-14-13,07:23:03.800,1f3,18b4,0,AUTH,authapi.cpp(477),0,0,ERR,Load profile properties failed : DRX_E_AUTH_NETWORK_ERROR,
09-14-13,07:23:03.800,1f4,18b4,0,AUTH,authapi.cpp(304),0,0,VRB,Cannot load profile properties while offline : DRX_E_AUTH_NETWORK_ERROR, waiting,
09-14-13,07:24:03.800,1f5,18b4,0,AUTH,authapi.cpp(473),0,0,VRB,Loading profile properties...,
09-14-13,07:24:03.800,1f6,18b4,0,AUTH,oauthprofile.cpp(162),0,0,VRB,Loading OAuth profile...,
09-14-13,07:24:03.800,1f7,18b4,0,AUTH,authplatformhttprequest.cpp(18),0,0,VRB,Making an HTTP request (POST) to https://directory.services.live.com/profile/profile.asmx which times out in 210 seconds,
09-14-13,07:24:03.800,1f8,18b4,0,PAL,cwinhttp.cpp(1158),0,00B3880C,VRB,,output=POST -> https://directory.services.live.com:443/profile/profile.asmx;m_pSink<removed>
09-14-13,07:24:04.390,1f9,1d54,0,PAL,cwinhttp.cpp(1581),0,00B3880C,VRB,,output=POST <- /profile/profile.asmx;m_httpStatus=0x1f4;hr=8004dbf4;m_pSink=null;cb=0x285;msec=0x252
09-14-13,07:24:04.390,1fa,1d54,0,AUTH,authplatformhttprequest.cpp(162),0,0,VRB,Got response (500) : 0x8004dbf4,
09-14-13,07:24:04.390,1fb,18b4,0,AUTH,authplatformhttprequest.cpp(124),0,0,ERR,Request failed with status code of 500, marking as network error,
09-14-13,07:24:04.390,1fc,18b4,0,AUTH,oauthprofile.cpp(216),0,0,ERR,Failed making HTTP request: DRX_E_AUTH_NETWORK_ERROR,
09-14-13,07:24:04.390,1fd,18b4,0,AUTH,authapi.cpp(477),0,0,ERR,Load profile properties failed : DRX_E_AUTH_NETWORK_ERROR,
In the Skydrive.exe.err file, lots like this:
09-14-13,07:16:01.369,19e,1d54,0,PAL,cwinhttp.cpp(1215),0,00B3925C,ERR,WINHTTP_CALLBACK_STATUS_REQUEST_ERROR,m_pSink=@037E2A98;((WINHTTP_ASYNC_RESULT *) lpvStatusInfo)->dwError=0x2efe
09-14-13,07:16:01.369,1a1,1d54,0,PAL,cwinhttp.cpp(1239),0,0,ERR,JUMPONFAILURE Failed: ,msg=HRESULT_FROM_WIN32(((WINHTTP_ASYNC_RESULT *) lpvStatusInfo)->dwError);hr=80072efe
09-14-13,07:16:01.369,1a4,18b4,0,AUTH,authplatformhttprequest.cpp(115),0,0,ERR,Request failed (0x80072efe), marking as network error,
09-14-13,07:16:01.369,1a5,18b4,0,AUTH,oauthprofile.cpp(216),0,0,ERR,Failed making HTTP request: DRX_E_AUTH_NETWORK_ERROR,
09-14-13,07:16:01.369,1a6,18b4,0,AUTH,authapi.cpp(477),0,0,ERR,Load profile properties failed : DRX_E_AUTH_NETWORK_ERROR,
09-14-13,07:17:02.160,1b5,18b4,0,AUTH,authplatformhttprequest.cpp(124),0,0,ERR,Request failed with status code of 500, marking as network error,
09-14-13,07:17:02.160,1b6,18b4,0,AUTH,oauthprofile.cpp(216),0,0,ERR,Failed making HTTP request: DRX_E_AUTH_NETWORK_ERROR,
09-14-13,07:17:02.160,1b7,18b4,0,AUTH,authapi.cpp(477),0,0,ERR,Load profile properties failed : DRX_E_AUTH_NETWORK_ERROR,
So, I know the network, dns and certs are all fine, plus the Win 8 native app works, just not the desktop app. I've not uninstalled / reinstalled yet as I have 12GB that would sync down.
Thanks
David
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