My account has been blocked since June. I have gone through many processes however i still do not have an access to my hotmail account.
Please note that i have all my personal data including photos, contacts, etc in my hotmail account.
I filled in several forms however because i cannot remember my security question's answer, i still could not get an access to my mail account.
Recently i have received an email with SRX1213880365ID request number, however when i click on the link it tells my new email account is not allowed to see this incident.
I am in a position to provide all information in my hotmail to proove that i am the accountholder. May i kindly ask if anyone can help me on this matter.
It has a long time and i still cannot get my data back...
Thank you very much for your help in advance
Regards
Zeynep
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