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cant access my email account

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Archived post from September 16, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 16, 2013
I have been locked out of my email account now for a few weeks.  I have filled in the forms that I have been directed to several times and get a response in my secondary email that my support request has been responded to, however when I click on the link there is no solution to my problem.  I have a case #: 1216921447.  What do I need to do to unblock my account.

Cheers
Mark

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