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Cannot write email from msn.com account. Can’t get to the write portion

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Archived post from October 21, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 21, 2013

I cannot write emails from my msn.com account. It will let me do everything but get the cursor into the message portion of the window. I cannot reply or write new.  This only started AFTER I upgraded to Windows 8.1. IF I am loggin in on msn and go to outlook.com I get all the received msn.com emails and can write. How do I change the "mail & More" icon to get me to outlook.com?  Very frustrated to say the least.


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