Hotmail

Cannot send email to live.com and hotmail.com‏

Unanswered 0 answers

Archived post from September 9, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 9, 2013
We have difficulties in sending email to @live.com domain (as well as @outlook.com and @hotmail.com). Every time sending an email to those accounts under @live, @outlook and @hotmail it send bounce back message as follow:

Bounce back message:

--------------------------------------------------------------------------

MDaemon Delivery Status Notification - http://www.altn.com/dsn

--------------------------------------------------------------------------

 

The attached message had TEMPORARY non-fatal delivery errors.

 

--------------------------------------------------------------------------

THIS IS A WARNING MESSAGE ONLY - YOU DO NOT NEED TO RESEND YOUR MESSAGE

--------------------------------------------------------------------------

 

MDaemon is configured to automatically retry delivery at configured intervals.  Subsequent attempts to deliver this message are pending.

 

Failed address: *** Email address is removed for privacy ***

 

--- Session Transcript ---

 Mon 2013-09-09 09:23:22: Parsing message <xxxxxxxxxxxxxxxxxxxxxxxx\pd35001106878.msg>

 Mon 2013-09-09 09:23:22: *  From: *** Email address is removed for privacy ***  Mon 2013-09-09 09:23:22: *  To: *** Email address is removed for privacy ***  Mon 2013-09-09 09:23:22: *  Subject: Fwd: Ayana Resort & Spa Bali Daily Report - September 8, 2013  Mon 2013-09-09 09:23:22: *  Size (bytes): 266874  Mon 2013-09-09 09:23:22: *  Message-ID: <*** Email address is removed for privacy ***>

 Mon 2013-09-09 09:23:22: Attempting SMTP connection to [live.com]  Mon 2013-09-09 09:23:22: Resolving MX records for [live.com] (DNS Server: 10.162.156.10)...

 Mon 2013-09-09 09:23:22: *  P=005 S=000 D=live.com TTL=(30) MX=[mx1.hotmail.com] {65.55.92.168}  Mon 2013-09-09 09:23:22: *  P=005 S=001 D=live.com TTL=(30) MX=[mx2.hotmail.com] {65.55.92.184}  Mon 2013-09-09 09:23:22: *  P=005 S=002 D=live.com TTL=(30) MX=[mx3.hotmail.com]  Mon 2013-09-09 09:23:22: *  P=005 S=003 D=live.com TTL=(30) MX=[mx4.hotmail.com]  Mon 2013-09-09 09:23:22: *  P=005 S=004 D=live.com TTL=(30) MX=[mx1.hotmail.com] {65.55.92.184} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=005 D=live.com TTL=(30) MX=[mx1.hotmail.com] {65.54.188.72} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=006 D=live.com TTL=(30) MX=[mx1.hotmail.com] {65.54.188.94} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=007 D=live.com TTL=(30) MX=[mx1.hotmail.com] {65.54.188.110} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=008 D=live.com TTL=(30) MX=[mx1.hotmail.com] {65.54.188.126} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=009 D=live.com TTL=(30) MX=[mx1.hotmail.com] {65.55.37.72} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=010 D=live.com TTL=(30) MX=[mx1.hotmail.com] {65.55.37.88} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=011 D=live.com TTL=(30) MX=[mx1.hotmail.com] {65.55.37.104} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=012 D=live.com TTL=(30) MX=[mx1.hotmail.com] {65.55.37.120} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=013 D=live.com TTL=(30) MX=[mx1.hotmail.com] {65.55.92.136} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=014 D=live.com TTL=(30) MX=[mx1.hotmail.com] {65.55.92.152} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=015 D=live.com TTL=(30) MX=[mx2.hotmail.com] {65.54.188.94} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=016 D=live.com TTL=(30) MX=[mx2.hotmail.com] {65.54.188.72} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=017 D=live.com TTL=(30) MX=[mx2.hotmail.com] {65.55.37.120} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=018 D=live.com TTL=(30) MX=[mx2.hotmail.com] {65.55.37.104} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=019 D=live.com TTL=(30) MX=[mx2.hotmail.com] {65.55.37.72} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=020 D=live.com TTL=(30) MX=[mx2.hotmail.com] {65.55.92.152} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=021 D=live.com TTL=(30) MX=[mx2.hotmail.com] {65.54.188.110} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=022 D=live.com TTL=(30) MX=[mx2.hotmail.com] {65.55.37.88} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=023 D=live.com TTL=(30) MX=[mx2.hotmail.com] {65.54.188.126} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=024 D=live.com TTL=(30) MX=[mx2.hotmail.com] {65.55.92.136} multi-homed  Mon 2013-09-09 09:23:22: *  P=005 S=025 D=live.com TTL=(30) MX=[mx2.hotmail.com] {65.55.92.168} multi-homed  Mon 2013-09-09 09:23:22: Attempting SMTP connection to [65.55.92.168:25]  Mon 2013-09-09 09:23:22: Waiting for socket connection...

 Mon 2013-09-09 09:23:23: *  Connection established (10.162.156.5:2991 -> 65.55.92.168:25)  Mon 2013-09-09 09:23:23: Waiting for protocol to start...

 Mon 2013-09-09 09:23:24: <-- 220 SNT0-MC3-F24.Snt0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.microsoft.com/en-us/anti-spam.mspx. Sun, 8 Sep 2013 18:27:01 -0700  Mon 2013-09-09 09:23:24: --> EHLO mail.ayanaresort.com  Mon 2013-09-09 09:23:24: <-- 250-SNT0-MC3-F24.Snt0.hotmail.com (3.19.0.77) Hello [117.102.104.26]  Mon 2013-09-09 09:23:24: <-- 250-SIZE 36909875  Mon 2013-09-09 09:23:24: <-- 250-PIPELINING  Mon 2013-09-09 09:23:24: <-- 250-8bitmime  Mon 2013-09-09 09:23:24: <-- 250-BINARYMIME  Mon 2013-09-09 09:23:24: <-- 250-CHUNKING  Mon 2013-09-09 09:23:24: <-- 250-AUTH LOGIN  Mon 2013-09-09 09:23:24: <-- 250-AUTH=LOGIN  Mon 2013-09-09 09:23:24: <-- 250 OK  Mon 2013-09-09 09:23:24: --> MAIL From:<*** Email address is removed for privacy ***> SIZE=266874  Mon 2013-09-09 09:23:25: <-- 550 SC-001 (SNT0-MC3-F24) Unfortunately, messages from 117.102.104.26 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.

 Mon 2013-09-09 09:23:25: --> QUIT

 Mon 2013-09-09 09:23:25: Attempting to send message to smart host  Mon 2013-09-09 09:23:25: Attempting SMTP connection to [smtp.biz.net.id:25]  Mon 2013-09-09 09:23:25: Resolving A record for [smtp.biz.net.id] (DNS Server: 10.162.156.10)...

 Mon 2013-09-09 09:23:25: *  D=smtp.biz.net.id TTL=(517) A=[117.102.98.18]  Mon 2013-09-09 09:23:25: Attempting SMTP connection to [117.102.98.18:25]  Mon 2013-09-09 09:23:25: Waiting for socket connection...

 Mon 2013-09-09 09:23:47: *  Winsock Error 10060 The connection timed out.

 Mon 2013-09-09 09:23:47: *  117.102.98.18 added to connection failure cache for 5 minutes  Mon 2013-09-09 09:23:47: This message is 60 minutes old; it has 0 minutes left in this queue  Mon 2013-09-09 09:23:47: Remote queue lifetime exceeded; message placed in retry queue

--- End Transcript ---


the message above notice non fatal error, but i checked in my live.com inbox there is no email come.

i checked in my email sever log for outgoing as follow:
smtp-out log
Mon 2013-09-09 06:28:19: ----------
Mon 2013-09-09 06:28:19: Parsing message <d:\mdaemon\queues\remote\pd35001106846.msg>
Mon 2013-09-09 06:28:19: *  From: *** Email address is removed for privacy ***
Mon 2013-09-09 06:28:19: *  To: *** Email address is removed for privacy ***
Mon 2013-09-09 06:28:19: *  Subject: test ayana
Mon 2013-09-09 06:28:19: *  Size (bytes): 863
Mon 2013-09-09 06:28:19: *  Message-ID: <*** Email address is removed for privacy ***>
Mon 2013-09-09 06:28:19: Attempting SMTP connection to [live.com]
Mon 2013-09-09 06:28:19: Resolving MX records for [live.com] (DNS Server: 10.162.156.10)...
Mon 2013-09-09 06:28:19: *  P=005 S=000 D=live.com TTL=(25) MX=[mx2.hotmail.com] {65.54.188.126}
Mon 2013-09-09 06:28:19: *  P=005 S=001 D=live.com TTL=(25) MX=[mx3.hotmail.com]
Mon 2013-09-09 06:28:19: *  P=005 S=002 D=live.com TTL=(25) MX=[mx4.hotmail.com]
Mon 2013-09-09 06:28:19: *  P=005 S=003 D=live.com TTL=(25) MX=[mx1.hotmail.com]
Mon 2013-09-09 06:28:19: *  P=005 S=004 D=live.com TTL=(25) MX=[mx2.hotmail.com] {65.55.92.184} multi-homed
Mon 2013-09-09 06:28:19: *  P=005 S=005 D=live.com TTL=(25) MX=[mx2.hotmail.com] {65.55.37.88} multi-homed
Mon 2013-09-09 06:28:19: *  P=005 S=006 D=live.com TTL=(25) MX=[mx2.hotmail.com] {65.55.92.136} multi-homed
Mon 2013-09-09 06:28:19: *  P=005 S=007 D=live.com TTL=(25) MX=[mx2.hotmail.com] {65.55.92.152} multi-homed
Mon 2013-09-09 06:28:19: *  P=005 S=008 D=live.com TTL=(25) MX=[mx2.hotmail.com] {65.55.37.72} multi-homed
Mon 2013-09-09 06:28:19: *  P=005 S=009 D=live.com TTL=(25) MX=[mx2.hotmail.com] {65.54.188.94} multi-homed
Mon 2013-09-09 06:28:19: *  P=005 S=010 D=live.com TTL=(25) MX=[mx2.hotmail.com] {65.54.188.72} multi-homed
Mon 2013-09-09 06:28:19: *  P=005 S=011 D=live.com TTL=(25) MX=[mx2.hotmail.com] {65.54.188.110} multi-homed
Mon 2013-09-09 06:28:19: *  P=005 S=012 D=live.com TTL=(25) MX=[mx2.hotmail.com] {65.55.92.168} multi-homed
Mon 2013-09-09 06:28:19: *  P=005 S=013 D=live.com TTL=(25) MX=[mx2.hotmail.com] {65.55.37.120} multi-homed
Mon 2013-09-09 06:28:19: *  P=005 S=014 D=live.com TTL=(25) MX=[mx2.hotmail.com] {65.55.37.104} multi-homed
Mon 2013-09-09 06:28:19: Attempting SMTP connection to [65.54.188.126:25]
Mon 2013-09-09 06:28:19: Waiting for socket connection...
Mon 2013-09-09 06:28:19: *  Connection established (10.162.156.5:3520 -> 65.54.188.126:25)
Mon 2013-09-09 06:28:19: Waiting for protocol to start...
Mon 2013-09-09 06:28:19: <-- 220 BAY0-MC4-F46.Bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.microsoft.com/en-us/anti-spam.mspx. Sun, 8 Sep 2013 15:31:55 -0700 
Mon 2013-09-09 06:28:19: --> EHLO mail.ayanaresort.com
Mon 2013-09-09 06:28:19: <-- 250-BAY0-MC4-F46.Bay0.hotmail.com (3.19.0.77) Hello [117.102.104.26]
Mon 2013-09-09 06:28:19: <-- 250-SIZE 36909875
Mon 2013-09-09 06:28:19: <-- 250-PIPELINING
Mon 2013-09-09 06:28:19: <-- 250-8bitmime
Mon 2013-09-09 06:28:19: <-- 250-BINARYMIME
Mon 2013-09-09 06:28:19: <-- 250-CHUNKING
Mon 2013-09-09 06:28:19: <-- 250-AUTH LOGIN
Mon 2013-09-09 06:28:19: <-- 250-AUTH=LOGIN
Mon 2013-09-09 06:28:19: <-- 250 OK
Mon 2013-09-09 06:28:19: --> MAIL From:<*** Email address is removed for privacy ***> SIZE=863
Mon 2013-09-09 06:28:20: <-- 550 SC-001 (BAY0-MC4-F46) Unfortunately, messages from 117.102.104.26 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troublesho
Mon 2013-09-09 06:28:20: --> QUIT
Mon 2013-09-09 06:28:20: Attempting to send message to smart host
Mon 2013-09-09 06:28:20: Attempting SMTP connection to [smtp.biz.net.id:25]
Mon 2013-09-09 06:28:20: Resolving A record for [smtp.biz.net.id] (DNS Server: 10.162.156.10)...
Mon 2013-09-09 06:28:20: *  D=smtp.biz.net.id TTL=(52) A=[117.102.98.18]
Mon 2013-09-09 06:28:20: Attempting SMTP connection to [117.102.98.18:25]
Mon 2013-09-09 06:28:20: *  117.102.98.18 in connection failure cache for up to 5 minutes due to previous connection failure(s)
Mon 2013-09-09 06:28:20: Attempting SMTP connection to [mx3.hotmail.com:25]
Mon 2013-09-09 06:28:20: Resolving A record for [mx3.hotmail.com] (DNS Server: 10.162.156.10)...
Mon 2013-09-09 06:28:20: *  D=mx3.hotmail.com TTL=(54) A=[65.54.188.110]
Mon 2013-09-09 06:28:20: Attempting SMTP connection to [65.54.188.110:25]
Mon 2013-09-09 06:28:20: Waiting for socket connection...
Mon 2013-09-09 06:28:20: *  Connection established (10.162.156.5:3524 -> 65.54.188.110:25)
Mon 2013-09-09 06:28:20: Waiting for protocol to start...
Mon 2013-09-09 06:28:20: <-- 220 BAY0-MC3-F45.Bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.microsoft.com/en-us/anti-spam.mspx. Sun, 8 Sep 2013 15:31:56 -0700 
Mon 2013-09-09 06:28:20: --> EHLO mail.ayanaresort.com
Mon 2013-09-09 06:28:20: <-- 250-BAY0-MC3-F45.Bay0.hotmail.com (3.19.0.77) Hello [117.102.104.26]
Mon 2013-09-09 06:28:20: <-- 250-SIZE 36909875
Mon 2013-09-09 06:28:20: <-- 250-PIPELINING
Mon 2013-09-09 06:28:20: <-- 250-8bitmime
Mon 2013-09-09 06:28:20: <-- 250-BINARYMIME
Mon 2013-09-09 06:28:20: <-- 250-CHUNKING
Mon 2013-09-09 06:28:20: <-- 250-AUTH LOGIN
Mon 2013-09-09 06:28:20: <-- 250-AUTH=LOGIN
Mon 2013-09-09 06:28:20: <-- 250 OK
Mon 2013-09-09 06:28:20: --> MAIL From:<*** Email address is removed for privacy ***> SIZE=863
Mon 2013-09-09 06:28:20: <-- 550 SC-001 (BAY0-MC3-F45) Unfortunately, messages from 117.102.104.26 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troublesho
Mon 2013-09-09 06:28:20: --> QUIT
Mon 2013-09-09 06:28:20: This message is 3 minutes old; it has 57 minutes left in this queue
Mon 2013-09-09 06:28:20: SMTP session terminated (Bytes in/out: 1408/156)
Mon 2013-09-09 06:28:20: ----------

the email seemed couldnt be sent.

Need your advice, due many our third parties using hotmail and live.

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