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can someone please help? my partner is not recieving emails to his account.

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Archived post from October 1, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 1, 2013
Any number we call wants to charge him to fix it. Microsoft says it is not normal to  be charged for this.  The companies say that his  account has been hacked but this is the second time in two weeks.  Last time they fixed it for  free.  Does anyone have a trusted number to call?  His account is a live.co.uk  one and he uses outlook express through internet explorer.   HELP !...please :)

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