Hotmail

Birthday Year – How to Change when you reset to require Parental Premission??

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Archived post from October 23, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 23, 2013

I'm back...  Obviously, I should stay off my computer for awhile because I'm having senior moments!!

 

I happened upon my hotmail account profile and noticed my birthday information.  Being security conscience I decided to remove it.  It allowed me to remove the month and day but not the year.  So, in a moment of insanity I set the year to 2013!!  Now of course it won't let me into the account, without parental premissions.

 

I did setup the parental premissions and attempted to edit the account but of course it won't allow me to edit the birthday information.

 

A fine mess I've gotten myself in...  I tried calling support only to be told they don't support email and suggested support.live.com but I don't see any worthwhile help there either... 

 

I'm probably one of the few people who have a paid hotmail account which I thought would give me some type of support!  : )  Yes, I need to get with the program, support and customer service are a thing of the past.  : )

 

Any ideas how I can resolve this issue??  or is my account stuck this way??

Thanks for your help,

Sandi

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