Hotmail

All emails deleted from outlook, nothing in deleted items folder

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Archived post from October 21, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 21, 2013
Hello,

I got a new email address last year and since then have not been using my hotmail one. I redirected all new emails from the old hotmail address to the new one, however I have now logged into my hotmail account to find some very old emails (I've had the account since 2005) and they are all gone. I have checked the deleted folder as advised in other threads but this said there was nothing to retrieve. This is completely unacceptable, I have so many person emails in there that I hadn't deleted for a reason, and I need to recover these. Can you please advise on how I can do this?

Thanks,
Hannah 

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