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After renaming my account, the error “We’re updating your Inbox” appeared.

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Archived post from September 13, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 13, 2013
I created a new alias for my mum on top of her existing email and ever since then over 4 weeks ago now we are still getting the error message "We're updating your inbox" message

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