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After being advised to create a new account to install adobe software my original account is apparently lost

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Archived post from August 8, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 8, 2013

I failed to install new Adobe software.

I was advised by their chat line to create an alternative admin account.

This I did but cannot now access my existing account as Window 8 open up in the new one.

How do I return to my normal Windows 8 start up page?

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