Hotmail

Account used on another location by another user

Unanswered 0 answers

Archived post from August 6, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 6, 2013
Hi.

I've seen others post the same question, but haven't found the proper solution.

Tried to log on my hotmail/outlook account today. It said my account had been used somewhere else and probably by someone else.
Had to fill in this form to retrieve account.


My account is atleast 10 years old, and probably older. So i can't remember my "favourite cartoon". Also I've only used my hotmail account for incoming messages and for registering for user profiles on other web sites, such as facebook.


I've earlier added the another email as backup to retrieve lost pw. This account is outdated, so I can't retrive there.


Resetting the account by filling out the form failed twice, and got adviced to open a new account.

Atleast 10 years with this account, and as email bound to endless other websites, makes me not want to make a new account.


Can you please help me?


*** Email address is removed for privacy ***

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