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Account became child’s account and now I’m locked out

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Archived post from September 22, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 22, 2013
   I was adjusting my personal information and decided that I don't want my birth date to show.
  I went into privacy settings, and also security settings, to see if I could keep contacts from knowing this information; I couldn't find anything related to it, so I changed by birth date info to default (month/day/year). My birth mo. and day disappeared, but my birth year still showed regardless of the change, so I changed it 2013, and now I need a parent's permission to sign into my account !!
  I then got on my other account, which is linked, to see if I could fix the issue but found that if I claim a child's account I have to prove that I am an adult by entering my b-date AND my credit card info to pay for the account before I'm able to access it !   I'm not paying, and I don't EVER enter card numbers on my computer.
So frustrating, and embarrassing; ridiculous. 
   
 Also, was my b-day private to begin with?


  

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my hotmail account became a child’s account.Sep 28, 2013 my hotmail/outlook account is locked because because my birthdate was changed and it’s now a child’s account. how do i get back in to change it?Oct 22, 2013 Locked out of a hotmail account which was previously linked to other hotmail accounts I used to access it … validation of locked account does not workJul 30, 2013