Security & Defender

Zune.exe error

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Older post from August 25, 2014. Details may be out of date.

Question asked on Aug 25, 2014

I have a problem with Zune.exe. 
while I analyze the computer with microsoft security essential (MSE) after about 6 hours (and there are many) I get stuck on Zune.exe. 
not being an expert I searched the internet but nothing. 
I tried to uninstall zune with revo uninstaller and even uninstall a program in the Control Panel. 
at the same time a virus was attacking me and it's called, as MSE said: Virus: VBS / Ramnit.gen! A 
this morning it looked a little as it is self-replicating and also last night but has now stopped. 
I know that you can not be sure just because it has ceased to be reported but unfortunately I do not have an external hard drive on which to save only the many photos saved here.If no saving only those I arranged and reformatting and reinstalling windows 
if you know methods to solve one of the problems I'd be grateful 

this is the screen blocked by 1 hour of MSE:

Test Type: Full Analysis 
Start Time: 9:14 
Elapsed Time: 06:42:08 
Elements analyzed: 2430446 
Item: C: Program Files Zune Zune.exe

Sorry,i'm italian and i using google translator

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