01. January 2016 · Write a comment · Categories: Uncategorized

There seems to be a problem with Windows Photo Gallery.  I connect my camera to my  PC (Vista) and select the option to "Open device to view files using Windows Explorer".  When I find and open a photo I used to get edit options such as  rename, make a copy etc. however now the options are grayed out and I can only delete.  I am not getting any error messages.

When I put the memory card in a card reader Windows Photo Gallery works fine I continue to get all the edit tools, the problem only happens when I connect the camera to the PC.  I have tried 2 different camera's, both are Canon.  I have updated the drivers for my camera. What else can I check?

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