Windows Mail

Windows Mail App Quit Working

Unanswered 0 answers

Archived post from October 29, 2014. Product: Windows Mail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 29, 2014

It appears that my problem is not discussed in the other threads about the Windows mail.

The problem is that all of a sudden the app says that all of my accounts “Needs Attention.” When I click on some of the accounts an “Update your X Account” screen pops up asking me to reenter my password information. This works. However for two of the accounts, the Update screen states that “There is a problem updating X. Do you want to try again?” But the Yes button doesn’t work-- I click on it and nothing happens. The only thing that I can do is cancel the dialog box.

 

I’ve uninstalled and reinstalled the mail program, which hasn’t resolve the issue.

 

I could also uninstall the email accounts that are giving me trouble, but it appears that the only way to uninstall these is to update them first, which I can’t do.

 

What other solution is there? Thanks.

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