Windows Live Mail

Windows Live Mail – A problem occurred when trying to open this message.

Unanswered 0 answers

Archived post from December 18, 2013. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Dec 18, 2013

I am on Windows 8.1 In Windows Live Mail 2012 I cannot open any of the messages I see in the Pre-view pane except for a Test Message I have drafted after the problem started. And I cannot reply or forward.

I have tried all suggested solutions I could find on the WEB, including Defragmentation of the Message.Store  and Off line removal of Windows Live Essentials ( using : "c:\program files\windows live\installer\wlarp.exe" /cleanup:all /q )  and reinstall .

 But when I then recreate my Hotmail account and WLM downloads all the messages from the Server – I am faced with the same problem for all messages when I try to open a message:

Windows Live:

A problem occurred when trying to open this message.

A Problem has occurred. Please try again

Note that Export of messages still works well – and I did that before the off-line removal of windows Live.  And after the removal I have renamed  the  .appdata\microsoft\Windows Live Mail message store folder to Windows Live Mail OLD   and rebooted before I reinstalled WLM which re-created the WLM message store folder I had renamed.

I have tried the above many times and also tried importing the exported messages – all work well but I still cannot open the messages. ( in subsequent attempts I did not rename the newly created message store folder – in each attempt I have deleted the message store folder since I already have the original renamed folder as back-up).

It should be mentioned though that while I can the  messages from the Export I created, Hotmail still downloads a new copy so I have duplicate messages.  ( The same apply for my other POP3 accounts).

Any suggestions welcome. 

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Windows Live Mail

Windows Live Mail – A problem occurred when trying to open this message.

Unanswered 0 answers

Archived post from December 18, 2013. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Dec 18, 2013

I am on Windows 8.1 In Windows Live Mail 2012 I cannot open any of the messages I see in the Pre-view pane except for a Test Message I have drafted after the problem started. And I cannot reply or forward.

I have tried all suggested solutions I could find on the WEB, including Defragmentation of the Message.Store  and Off line removal of Windows Live Essentials ( using : "c:\program files\windows live\installer\wlarp.exe" /cleanup:all /q )  and reinstall .

 But when I then recreate my Hotmail account and WLM downloads all the messages from the Server – I am faced with the same problem for all messages when I try to open a message:

Windows Live:

A problem occurred when trying to open this message.

A Problem has occurred. Please try again

Note that Export of messages still works well – and I did that before the off-line removal of windows Live.  And after the removal I have renamed  the  .appdata\microsoft\Windows Live Mail message store folder to Windows Live Mail OLD   and rebooted before I reinstalled WLM which re-created the WLM message store folder I had renamed.

I have tried the above many times and also tried importing the exported messages – all work well but I still cannot open the messages. ( in subsequent attempts I did not rename the newly created message store folder – in each attempt I have deleted the message store folder since I already have the original renamed folder as back-up).

It should be mentioned though that while I can the  messages from the Export I created, Hotmail still downloads a new copy so I have duplicate messages.  ( The same apply for my other POP3 accounts).

Any suggestions welcome. 

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.