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This issue might be due to the corrupted mail account on your computer. You can try the following troubleshooting steps mentioned below: Repair Windows live mail on your computer:
1. Hit on the Windows Key on the keyboard and type Control in the Search bar and Choose Control Panel in the drop down list.
2. Select Programs and Features under Control Panel.
3. Right Click on Windows Essentials and choose Uninstall/Change.
4. Click on Repair all Windows Essentials programs.
I have HP as well.....Windows Live Mail 2012 will not open...tried the above but it does not work
any other suggestions
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