02. August 2018 · Write a comment · Categories: Uncategorized

Can anyone offer help and advice please.

Having a problem when trying to log in on my Gmail account using Windows Live Mail 2012 on my Laptop.

I have no problem when I go into my accounts on my ipad and iPhone.

I have attached the error message that I get after I attempt to apply my password on the request form when I first open up the mail from the icon on my laptop.

Many thanks

Unable to send or receive messages for the Gmail (davecant5) account. Header download for the 'Inbox' folder did not complete. The operation was cancelled by the user.

Server Response: AUTHENTICATIONFAILED] Invalid credentials (Failure)
Server: 'imap.gmail.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: IMAP
Port: 993
Secure(SSL): Yes

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