I just upgraded to windows 10 from windows 7 home version. I cannot get Windows Live Mail 2012 to open and load. It continually spins. I had WLM 2012 on my windows 7 and it worked perfectly before. I have been working with someone at MS support, but no one seems to be able to fix this issue. I use an internet cable provider. I don't know if this makes a difference or not. We have uninstalled and reinstalled several time with and without the Outlook pac and still nothing is correcting this problem.  The person at MS ran an error report and initially got an error about closing MS Edge. So we made sure that was closed and tried again. This time, the error was Cortana. We had Cortana shut off because I don't have a microphone. So I don't understand why that would even be an error. Right now I am having to go to web mail which is terribly frustrating. I really hope someone can help me fix this. I have spent hours on the phone with MS. I do not want to use Outlook if I don't have to.

Sincerely,

Frustrated  :)