will removing a pref file solve duplicate emails and Outlook hangs?

05. November 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
the saga continues with my Outlook issue following an update to Mavericks.  I've followed all the advice I can find on this forum.  Until someone releases an update to resolve this issue, I'm now wondering if there's a pref file I might want to delete that could be the source of my trouble

Trouble as:
  • emails re-downloading (unresolved by rebuilding identity, reinstalling office, creating new identity
  • Outlook hanging when I click on "advanced" in the accounts page
  • unable to send emails, despite having created brand new account with all the identical settings

with gratitude in advance,

Patrick

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