Outlook for Mac

Why would Outlook 2011 delete multiple folders?

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Older post from May 26, 2016. Details may be out of date.

Question asked on May 26, 2016

Hello,

This week I renamed (only renamed) a folder in Outlook 2011 for Mac.

When I closed the program and went back in ... there were DUPLICATE folders with the same name.

So I deleted one ... (carefully) ... but it deleted BOTH.

So then I needed to restore the data from a Time Machine backup, which does not store the Database file, which means I had to Rebuild the identity, which Failed.   The identity uses 7.5 GB of space and there is 500 GB space on the drive with 250 GB free space.

Been quite a disaster really.

Any assistance would be greatly appreciated.


Thank you

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