Ask a question
Windows Essentials

Why is my screen disappearing every time I go to click to add my account

Unanswered 0 answers

Archived post from July 17, 2016. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Jul 17, 2016

I have Windows 10 and Windows Live.com. When I click on my email icon it says it is not synched. So I click to add the account and a box comes up with my account as well as a list of other possible accounts. I click on my account and the screen disappears. I do it again, this time a box comes up to fill in my email address. I attempt to do that, but the screen disappears.

After reading some of the other posts, I checked to make sure I had Windows Essential 2012, and found that I didn't so I downloaded it; only the mail part. I even went back and did a repair.

Why is my screen disappearing every time I go to click to add my account? Why did my email account completely disappear to begin with?

Please help. Thanks

Original title: Windows Live.com Mail

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

e-mail account hacked and I want my account back – i’ve triedJul 19, 2013 live mail has a screen that says live mail locked, but I can read the live mail. I have to click off the screen each time too. How to get rid of the screenDec 3, 2016 Why won’t my msn live account remember my info. Even after I click the box to remember me, it continues to ask for it every time.Dec 11, 2012